Our Correspondents

The Club does not appoint Agents, but when difficulties arise Members are recommended to search our international network of Correspondent firms for assistance, using the comprehensive search facility above. 

The Correspondent, although listed and named by the Club, acts for the shipowner/charterer Member whose vessel is entered with the Club. Where possible the Club requests that all correspondence, including survey reports and letters are sent to the Club by email. Unless a Manager / Claims Handler requests otherwise, the Club will not need to be sent physical copies of any exchanges by post.

 ** Please note that: The Club no longer supports the IG Feesable application and no longer accepts invoices in the Feesable format. Where the Club has instructed a Correspondent on a Members’ behalf and has agreed to pay fees in the first instance, then the Correspondent is requested to please submit their invoices, in their own format, to the Club via email to [email protected] with the relevant Manager / Claims Handler in copy. The invoice should be made out as follows:.**

If the Correspondent does not know which Club applies, please contact the relevant Manager / Claims Handler.

The Club will aim to settle the invoice no later than 30 days after approval of the invoice.

Where the Club has instructed a Correspondent on a Member’s behalf but has not agreed to pay fees in the first instance, then the Correspondent should render its invoice in the name of the Member to whom the service has been supplied and should send the invoice direct to the Member, with an email copy to the relevant Manager / Claims Handler.  

For information regarding VAT on invoices please view our VAT information or alternatively contact our finance department.
Read the International Group Guidelines for Correspondents.

If you are a Correspondent and you need to update us with new contact information, please complete this form.