Privacy Policy – Steamship Mobile Application

This Privacy Policy governs your use of Steamship Mobile Application (“App”) provided by Steamship P&I Management LLP, the managers of The Steamship Mutual Underwriting Association Limited, and Steamship Insurance Management Services Limited, (collectively “Steamship”).

This Policy should be read in conjunction with the App Terms of Use and Cookie Statement, which govern our relationship with you in relation to the App. By registering your details in the fields requested you are consenting to the processing of your information by Steamship and its agents, in accordance with this Privacy Policy.

What information does the App obtain and how is it used?

When you register with us and use the App, you generally provide:

  • your name, email address, and other identification information;
  •  transaction-related information, such as when you download content from the App;
  • information you provide us when you contact us for help or when you use the App.

We may also use the information to contact you from time to time to provide you with important information.

Do third parties see and/or have access to information obtained by the App?

Yes. We will share your information with third parties in the ways that are described in this Privacy Policy.

We may disclose collected information:

  • as required by law, such as to comply with a legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights;
  • protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf and whohave agreed to adhere to the rules set forth in this Privacy Policy;
  • to analytics companies to help us understand how the App is being used, such as the frequency and duration of usage.

Data Retention and Managing Your Information

We will use personal information provided by you or gathered by us for the following purposes:

  • to process and respond to requests, enquiries or complaints;
  • to provide services requested by you;
  • to update our records;
  • to analyse trends and profiles;
  • for audit purposes;
  • to carry out customer satisfaction research;
  • to prevent or detect fraud;
  • to recommend products and services we believe will be of interest to you; and / or
  • to enable third parties to carry out any of the purposes set out above on our behalf.

We may contact you for a number of purposes related to the service for which you have signed up. For example, we may notify you that the particular service has been suspended or changed.

We will retain data for as long as you use the App and for a reasonable time thereafter.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our App. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes.

Your Consent

By using the Services, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” includes, but is not limited to, collecting, storing, deleting, using, combining and disclosing information. You agree that we may transfer your personal data outside the European Economic Area where necessary to enable us to make the App available to you.

The information that you submit to us through the App is also stored on your device in unencrypted form. You agree that the onus is on you to password protect access to your device to ensure that your information stored on it remains secure. Your communications may route through a number of countries before being delivered - this is the nature of the internet.

Contact us

If you have any questions regarding privacy while using the App, or have questions about our practices or advertising, please contact us at Mobile Application,  Steamship Insurance Management Services Limited, Aquatical House, 39, Bell Lane, London E1 7LU, or e-mail


Steamship Mutual Underwriting Association Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulatory Authority. PRA and FCA registration number 202548. Registered in England and Wales – registration number 105461.Registered office: Aquatical House, 39 Bell Lane, London, E1 7LU, England.

Steamship P&I Management Limited is an appointed representative of Steamship Insurance Management Services Limited which is authorised and regulated by the Financial Conduct Authority. FCA registration number 597046. Registered in England and Wales – registration number OC376859. Registered office: Aquatical House, 39 Bell Lane, London, E1 7LU, England.

Steamship Insurance Management Services Limited is authorised and regulated by the Financial Conduct Authority. FCA registration number 314468.Registered in England and Wales – registration number 3855693.Registered office: Aquatical House, 39 Bell Lane, London, E1 7LU, England.  Telephone: +44 20 7247 5490. Website:

February 2015